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Patient Engagement

Patient Portal

Give patients visibility into their therapy progress, let them order supplies with one click, and keep them engaged with their treatment.

my.driftcpap.com
SJ
Welcome back, Sarah!
Your therapy is going great
87
Therapy Score
12
Day Streak
Supplies Ready to Order

New mask cushions are due. Tap to reorder.

Why Patient Engagement Matters

50%
of CPAP patients abandon therapy within the first year
83%
of patients who track progress stay compliant longer
2.5x
higher resupply revenue from engaged patients

Everything Patients Need in One Place

A portal designed for patients, not clinicians. Simple, encouraging, and action-oriented.

Therapy Dashboard

Patients see their therapy score, usage trends, and compliance progress at a glance. Gamification elements like streaks keep them motivated.

  • Daily therapy score (0-100)
  • Usage streak tracking
  • Achievement badges

One-Click Resupply

When supplies are due, patients can reorder with a single tap. No phone calls, no paperwork. Increases resupply compliance dramatically.

  • Automatic eligibility checking
  • Insurance verification
  • Order tracking

Direct Messaging

Patients can message your team directly through the portal. No more phone tag or missed calls. Messages route to the right person automatically.

  • Secure messaging
  • Auto-routing by topic
  • Response time tracking

Education Library

Troubleshooting guides, tips for better sleep, and answers to common questions. Helps patients solve problems before they call you.

  • Mask fit guides
  • Troubleshooting videos
  • FAQ database

Patient Portal Results

When patients can see their progress, they stay more engaged with therapy. Drift's patient portal creates a feedback loop that improves outcomes for everyone.

  • 42% increase in resupply orders
    One-click ordering removes friction
  • 35% fewer support calls
    Self-service reduces phone volume
  • 18% higher compliance rates
    Engaged patients use therapy more

Portal Engagement Stats

Patients who check weekly78%
Resupply via portal65%
Issues resolved via education52%

Give your patients a portal they'll actually use

See how Drift's patient portal can improve engagement, increase resupply revenue, and reduce support burden.