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Automation

AI That Schedules Your Patients For You

Automated voice calls and SMS. Patients book appointments without staff lifting a finger.

Call Transcript Preview
PatientSarah Johnson
Duration2m 34s
ResultScheduled
Transcript
AI:
"Hi Sarah! I'm calling about your upcoming sleep study. Do you have a few minutes to schedule?"
Patient:
"Sure, when are you available?"
AI:
"Great! How about next Tuesday at 2 PM? I can send you a confirmation and set a reminder."
Appointment: Tue, Feb 4 @ 2:00 PM • SMS reminder sent

The Scheduling Challenge

6.2 calls
average attempts to reach a patient
18 min
staff time per scheduled appointment
$12k/mo
typical staffing cost for outbound scheduling

Intelligent Outreach Automation

Drift's AI handles patient scheduling 24/7. Book appointments via natural voice calls, SMS, or self-service portal.

AI Voice Calls

Natural conversations that handle objections, answer questions, and book appointments without sounding robotic.

  • Natural language conversations
  • Handles objections intelligently
  • Voicemail message automation

Smart SMS

Send personalized scheduling links and automatic reminders via text. Increase show rates dramatically.

  • Personalized scheduling links
  • Automatic appointment reminders
  • Two-way messaging support

Self-Service Booking

Patients pick their own appointment times from your calendar. Reduces back-and-forth scheduling.

  • Patient portal access
  • Real-time availability
  • Instant confirmation

Live Monitoring

Watch calls in real-time and intervene if needed. Take over or adjust strategy mid-conversation.

  • Real-time call monitoring
  • Live intervention capability
  • Call transcripts and recordings

Proven Scheduling Performance

71%
Contact rate on first attempt
4 hours
average time to schedule an appointment
$2.50
cost per scheduled appointment

Before: Manual Scheduling

6.2 calls per patient, 18 minutes staff time, $15 cost per appointment

After: AI Scheduling

71% contact rate, 4 hours to schedule, $2.50 cost per appointment

Stop playing phone tag

Let AI handle patient scheduling 24/7. Get 71% contact rates and cut scheduling costs by 83%.